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Returns/Exchanges

Returns:
We understand sometimes things just don't work out. Not a problem. We will happily accept returns on a product for a full refund if you are not satisfied with it for up to 15 days after you receive it. We prefer the item to be unused and in the same condition that you received it.

A gift card is refundable unless it has been redeemed.

Refunds:
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two days.

Exchanges:
Of course we will happily replace items if they are defective or damaged at no cost to you.

If you would simply like to exchange an item for a different color or size, send us an email at customerservice@kraziedazie.com and we will send mailing instructions.

We ask that you kindly pay for your own shipping costs for returning or exchanging your item (unless the item is defective or damaged).

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